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The customers were already there.

Saltaire Brewery · Craft beer · Product & campaign content

The Challenge

Saltaire had a substantial existing customer list, but email was running as an occasional campaign send rather than a programme. Automated flows carried only a small share of email revenue, so between campaigns the channel went quiet.

What We Did

  • We split the work into a planned campaign calendar

  • Set up an always-on Klaviyo flow programme, allowing revenue to continue between campaign sends.

  • Matched creatives to follow the same heritage and milestone framework as paid media

  • Campaign creative packaged for both email and paid channels

  • A retention base to build the next stage of growth on.

The results are in


47.5%

Share of revenue
from email


+88%

Organic
Engagements


+39%

Flow revenue
growth


11% > 15%

Email revenue
from flows

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